Manual interventions - Various types of platform purchases require a higher level of scrutiny given the age range of the majority of its users, and that introduces friction and, with it, additional costs. Sales grew 68 percent to $588.7 million in the first nine months of the year, but the company posted a net loss of $203.2 million. Roblox is both a company that has grown astronomically during the pandemic and one that is still unprofitable. This project aims to review chatroom conversations and rate them on how much of a grooming risk they are with certain levels being passed off to human moderators. As Motherboard notes, though this moderation system is far from transparent, the platform is a part of Microsoft’s Project Artemis. Moderation is hard - The SEC filing also draws attention to its mix of technology and human moderators which work to prevent child sexual abuse.
The nature of the platform makes policing these sorts of things difficult, but finding a way could prove the crux that decides whether or not the company can thrive when it goes public, and it knows it. A 48-year old man recently coerced an eight-year-old girl into sending explicit videos, and a couple of years ago, a hack allowed the avatar of a seven-year-old girl to be raped in a game.
On the other hand, the platform is constantly playing catchup trying to take down highly sexual rooms, and even worse, deal with multiple incidents of more direct child predation.
Roblox is complicated - on one hand, it encourages and inspires creativity from users, from game design to avatar skin creation, in order to create the kind of whimsical experiences where you can receive hugs from giant floating heads. In its filing with the SEC, the company included several entry points of sexual predation on children as a risk to its business.
Adults on the platform generally remain insular to friends and family, but Roblox must also play whack-a-mole with inappropriate interactions between adults and children. The platform is particularly popular among minors, but its user-generated games come from an array of demographics. On Thursday, game platform Roblox filed to go public.
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